The ARMES
Terms of Service.

You must be at least 18 years of age to use ARMES. By creating an account or using our Services, you represent and warrant that you are 18 years of age or older. We do not knowingly collect or solicit personal data from anyone under 18. If we learn that we have collected personal data from a user under 18, we will delete that information promptly.

To use ARMES, you must create an account using a valid email address or authenticate through a supported provider (e.g., Google or GitHub). You must provide accurate, current, and complete information during the registration process and keep it up to date. If we believe the information you provide is inaccurate, incomplete, or false, we reserve the right to suspend or terminate your account.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You may not share your account credentials or make your account available to anyone else. You agree to notify us immediately at security@armes.ai if you become aware of any unauthorized access to or use of your account.

Subject to your compliance with these Terms, you may access and use our Services. You must comply with all applicable laws, our rate limits, and any guidelines or policies we make available to you.

You may not use the Services for any illegal, harmful, or abusive activity. For example, you may not:

• Violate any applicable law, regulation, or these Terms
• Engage in any activity that is illegal, harmful, fraudulent, deceptive, or invasive of another’s privacy
• Harass, abuse, intimidate, or threaten others
• Promote hatred, violence, or discrimination based on race, ethnicity, gender, religion, sexual orientation, or other protected characteristics
• Interfere with or disrupt the Services, including circumventing any rate limits, restrictions, or security measures
• Distribute malware, viruses, or other harmful code
• Engage in data mining, scraping, or similar data collection activities without our prior written consent
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Use the Services to develop any products or services that compete with ARMES
• Attempt to reverse engineer, decompile, or discover the source code of our Services, except where prohibited by applicable law

When using the AI features of the Services, you additionally agree not to:

• Intentionally prompt AI to generate illegal, harmful, threatening, abusive, harassing, or otherwise objectionable content
• Represent AI-generated content as human-created without appropriate disclosure where required by law or context
• Use AI-generated output relating to a person for any purpose that could have a legal or material impact on that person (such as credit, employment, housing, insurance, legal, or medical decisions) without independent verification and appropriate human review

Your use of the Services is subject to rate limits that vary by plan, model, and time period. Current limits are published at armes.ai/ratelimits and may be updated from time to time. Attempting to circumvent these limits may result in suspension or termination of your account.

You may provide input to the Services (“Input”), and receive output generated by AI models based on your Input (“Output”). Input and Output are collectively “Content.” Content also includes any notes, documents, files, agent configurations, personalization profile, memory facts, conversation summaries (episodes), search embeddings derived from those objects, or other materials you create or that the Services derive for you within the Services (“User Materials”).

As between you and ARMES, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and User Materials and (b) own the Output. We assign to you all our right, title, and interest, if any, in and to Output. Due to the nature of AI, output may not be unique and other users may receive similar output.

By submitting Content through the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such Content solely for the purposes of:

• Operating and providing the Services to you
• Storing and processing Content through our systems (including routing to AI providers under private inference)
• Deriving and storing personalization in your workspace — including memory facts, conversation episodes, and search embeddings — so system agents can serve you, subject to your Settings controls
• Addressing security, technical, or customer support issues
• Complying with legal obligations

We do not use your Content to train AI models. We do not use your Content to build advertising or hidden behavioral profiles. We do not sell your Content to third parties. Personalization derived from your Content is stored only in your workspace, is visible to you, and exists only to operate the Services for you. This license exists only for as long as necessary to provide the Services to you, and terminates when you delete your Content or your account.

You are responsible for all Content you submit to the Services. You represent and warrant that:

• You own or have the necessary rights, licenses, and permissions to submit your Content
• Your Content does not violate the rights of any third party, including intellectual property, privacy, or publicity rights
• Your Content complies with these Terms and all applicable laws

AI is a rapidly evolving technology. When you use our Services, you understand and agree that:

• Output may not always be accurate, complete, or current, even if it appears detailed or specific
• Output may contain errors, hallucinations, or content that is inconsistent with facts
• Output does not represent the views, opinions, or endorsements of ARMES
• You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before relying on or sharing Output
• You should not rely on Output as a sole source of truth, factual information, or as a substitute for professional advice (legal, medical, financial, or otherwise)

We reserve the right to remove or block access to any Content that violates these Terms, is illegal, harmful, threatening, abusive, harassing, or otherwise objectionable, at our sole discretion and without prior notice.

Subject to these Terms, you are free to use Output for personal or commercial purposes. However, you are solely responsible for how you use Output and any consequences thereof. ARMES does not guarantee that Output is free from intellectual property claims by third parties.

ARMES handles files in three distinct ways:

• Chat attachments. Files you upload and attach to a conversation for AI processing are stored in your private workspace and are automatically purged within 10 days, or immediately when you delete the associated chat.
• Connected cloud files (e.g., Google Drive). If you optionally connect third-party cloud storage such as Google Drive, your files remain stored on that third-party infrastructure. ARMES retrieves file content on demand solely to fulfill your prompts or display files you select. We do not store copies of your external cloud files on our servers unless you explicitly choose to import them into your Knowledge Vault. Disconnecting Google Drive from your account settings permanently removes stored OAuth credentials and access tokens from our database.
• Knowledge vault files. Files you save to your Notes knowledge base — together with the text we extract from them to make them searchable and usable by your agents — are retained in your private workspace until you delete them or your account.

You are responsible for ensuring you have the right to access, upload, or modify any file and that doing so complies with these Terms and applicable law. Retention details are described in our Privacy Policy, and the technical controls that protect your data are described on our Trust & Security page.

The Services include an optional personalization layer so system agents can remember facts about you across conversations. Personalization is on by default and may be turned off in Settings at any time. Turning it off stops agents from using stored personalization; you may separately delete individual facts, episodes, or your account.

Personalization may include identity you enter, memory facts derived from your Content, conversation summaries (episodes), and numerical embeddings used only to search your own workspace. Derivation is performed by automated inference routed through zero-data-retention endpoints. There is no human review of that path. You can inspect the envelope agents see, review inferred facts, and edit or delete them. Inferred facts cannot overwrite facts you asserted. Personalization is off in shared human conversations (direct messages and group rooms with other people).

Personalization is User Materials under this Section 5. We do not use it to train models, advertise, sell data, or profile you for anyone else. Deleting Content or your account removes associated personalization as described in our Privacy Policy.

ARMES offers the following service plans:

• Free Plan: Basic access to the Services with limited features.
• Pro Plan: Enhanced access with premium features for a monthly subscription fee.
• Ultra Plan: Full access with advanced premium features for a monthly subscription fee.

Plan details, features, and pricing are described on our pricing page and may be updated from time to time.

The Pro plan may include a free trial period. A valid payment method is required to start the trial. At the end of the trial period, you will be automatically charged the subscription fee unless you cancel before the trial ends.

By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis. All payments are processed by Stripe; ARMES never sees or stores your payment card details. You are responsible for all applicable taxes. If your payment cannot be completed, we may downgrade your account or suspend access until payment is received.

We may change the price of our paid plans from time to time. If we increase subscription prices, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree. If you cancel and later resubscribe, you will be charged at the then-current rate.

You may cancel your subscription at any time through your account settings. If you cancel, you will continue to have access to your paid plan features until the end of your current billing period, at which time your account will revert to the Free Plan.

Except where required by law, payments are non-refundable. Refund requests are handled on a case-by-case basis. To request a refund, please contact us at billing@armes.ai.

You are free to stop using our Services at any time. You may delete your account through your account settings or by contacting us. Upon account deletion, your Content will be removed in accordance with our Privacy Policy.

We reserve the right to suspend or terminate your access to the Services or delete your account if we determine:

• You have breached these Terms or our policies
• Your use of the Services could cause risk or harm to ARMES, our users, or any third party
• We must do so to comply with the law
• Your account has been inactive for over one year and you do not have a paid subscription

If we terminate your access due to a violation of these Terms, you will not be entitled to any refund. If we terminate for any other reason, we will refund you on a pro-rata basis for the remaining portion of your subscription period.

If you believe we have suspended or terminated your account in error, you may appeal by contacting us at legal@armes.ai.

Upon termination of these Terms or your account, Sections 5 (Content), 7 (Intellectual Property), 9 (Feedback), 12 (Disclaimer of Warranties), 13 (Limitation of Liability), 14 (Indemnification), 15 (Dispute Resolution), and 16 (General Terms) will survive.

These Terms and any disputes arising out of or relating to them or the Services will be governed by the laws of the State of California, without regard to its conflict of laws principles.

You and ARMES agree that any disputes arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in San Francisco County, California. You consent to personal jurisdiction in those courts.

Before filing any formal claim, both parties agree to try to resolve the dispute informally. You agree to contact us at legal@armes.ai and give us 60 days to attempt to resolve the dispute before filing any legal action.

You agree that a breach of Sections 4 (Using Our Services) or 7 (Intellectual Property Rights) may cause irreparable harm for which monetary damages would be an inadequate remedy, and you consent to injunctive or other equitable relief without the requirement of posting a bond.

We may update these Terms from time to time. For material changes that adversely affect your rights, we will give you at least 30 days’ notice via email or an in-product notification. All other changes will be effective when we post them on our website. If you continue to use the Services after the updated Terms take effect, you agree to the updated Terms. If you do not agree, you must stop using the Services.

You must comply with all applicable trade laws, including U.S. sanctions and export control laws. The Services may not be used in or for the benefit of any U.S. embargoed country or territory, or by anyone on any restricted party list maintained by the U.S. government. You represent and warrant that you are not located in any such country and are not on any such list.

You may not assign or transfer any rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Services.

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.

These Terms, together with our Privacy Policy and DMCA Policy, constitute the entire agreement between you and ARMES regarding the Services and supersede any prior or contemporaneous agreements.

If you have any questions about these Terms, please contact us:

ARMES Labs, Inc.
Email: legal@armes.ai
Website: armes.ai